Ver:
El Proceso responsable para gestionar las
implicaciones más amplias de Continuidad de Negocio. Un equipo de Gestión de
Crisis es responsable de temas Estratégicos tales como gestión de medios y
confianza de accionistas, y decide cuándo invocar los Planes de Continuidad de
Negocio. [ITIL:2007]
The Process responsible for
managing the wider implications of Business Continuity. A Crisis Management team is responsible for
Strategic issues such as managing media relations and shareholder confidence,
and decides when to invoke Business Continuity Plans. [ITIL:2007]
The process of managing an
institution’s operations in response to an emergency or event which threatens
business continuity. An institution’s ability to communicate with employees,
customers, and the media, using various communications devices and methods, is
a key component of crisis management.
http://ithandbook.ffiec.gov/it-booklets/business-continuity-planning/appendix-b-glossary.aspx
A testing exercise that
validates the capabilities of crisis management teams to respond to specific
events. Crisis management exercises typically test the call tree notification
process with employees, vendors, and key clients. Escalation procedures and
disaster declaration criteria may also be validated.
http://ithandbook.ffiec.gov/it-booklets/business-continuity-planning/appendix-b-glossary.aspx
Processus en charge de
la gestion des implications plus larges de la Continuité du Business. L’équipe
de gestion de crise est responsable des questions stratégiques, comme la
gestion des relations avec les média et la confiance des actionnaires, c’est
elle qui décide du déclenchement des Plans de Continuité du Business. [ITIL:2007]